FAQs

General Questions

Q. What is the best way to contact the development team?
For technical support relating to your Zulu System, it's via the ticketing system . This includes any errors, bugs or problems that occur in your system.

For enquiries regarding the ZuluApi or development of further functionality within Zulu please use this contact form.

ZuluApi Questions

Q. Where do I start?
Firstly navigate to "Documents" on the left hand side menu and download the ZuluApi Document. Read through this as it should provide many of the answers that you require. 

Q. Do you need to be an experienced programmer to use the ZuluApi?
Yes and no. You can use the ZuluApi in applications like Microsoft Office but to interact with existing or creating new applications you will have to know or have proficiency in at least one programming language.

Q. Is there a limit to the number of simultaneous users that can be using the ZuluApi?
No, there is no limit.

Q. I am having troubles connecting. What do I do?

• Check your connection settings including your Zulu username and password are correct. 
• Ensure that the ZuluApi is activated.
• Check you have a stable internet connection.
• If all else fails use the test application to test a connection to your ZuluAPI Service.

After all this, if you are still having issues please contact us.

Q. I keep receiving "HTTPS Wrapper not enabled" when trying to use the PHP example. Why?
Please make sure that the modules for PHP "php_soap" and "php_openssl" are compiled and installed in your PHP configuration.